Solar safety valve 1/2''

Solar safety valve 1/2''

For the best service to our customers, the PanSolar online store has the following payment methods:

1. Deposit in a Bank Account
Below you can choose the bank account that makes it easier for you to deposit the amount of your order. For your best service, please provide the bank with your Name and Order Number as a reason. After your transaction, please let us know by email, Fax or by phone.

National Bank
Account No.: 84000173884
IVAN: GR9801108400000084000173884
    BIC: ETHNGRAA
CHATZOPOULOS PANAGIOTIS & SIA EE

ALPHA BANK
Account No.: 718002002010000
IVAN: GR89 0140 7180 7180 0200 2010 000
   BIC: CRBAGRAA
CHATZOPOULOS PANAGIOTIS & SIA EE

2. By Credit Card
By choosing to pay by credit card, the following procedure is followed:
The customer is transferred through a secure connection by encrypting the environment of the cooperating bank, where he enters the details of his credit, debit or prepaid card. The card is charged with the amount corresponding to the total purchase made by the shipping and payment costs. The above procedure is completely safe and at no stage is your card or any third party (except for the bank authorized to process online transactions) notified of your card details.

Ability to pay by credit, debit and prepaid cards of Visa, MasterCard, Maestro, American Express, Diners

3. Paypal
Through Paypal, during the process of your order if you choose Paypal for your payment then after the completion of your order our site will redirect you to the secure environment of Paypal (transactions are usually done in English) and you will be able to either use the account you already have with Paypal or open a new account (completely free) and pay with any of your credit cards or even through one of your bank accounts.

4. Receipt from our headquarters
With cash upon receipt from our headquarters.

Issuance of invoice data
At PanSolar.gr you are given the opportunity to choose whether a retail receipt or invoice will be issued for your order. Invoice is issued to companies and freelancers, if they fill in the following information during their order: company name, address, telephone number, TIN, VAT number. and the status of a company or profession for self-employed persons.

Prices of products sold
The prices of the products are indicated by VAT. for your own convenience.
These prices refer to the quantities that are available in our warehouse, while PanSolar.gr reserves the right to adjust the prices.

However, for some areas of Greece for which reduced VAT rates apply, product prices are lower than those listed at the reduced rate. So if you have a business headquarters in such an area, and an invoice is cut in it, then you will pay less money and we will do the calculation of the final amount (reduced) VAT. which you will be charged after registering your order. Even if your purchase is made by credit card, then we will deduct the above difference from the amount committed for your order.








 

Order cancellation
You can cancel your order by calling us at 2311 243270, via Fax at 2310 569 003 or via e-mail at info@PanSolar.gr. Depending on the progress of your order, we will inform you about the options you have. If the customer cancels the order when the products are in the carrier, he is obliged to pay the shipping costs (shipping to the customer and return to the company).

Returns are accepted as long as the following conditions are met:
The execution of an order through the e-shop, constitutes the conclusion of a contract of sale from a distance regulated by the legal framework of L.2251 / 1994, as it is valid today.

Product returns due to delivery error
In all cases in which other than the sold ones are delivered, by type or quantity or with missing properties which have been previously agreed in writing with PanSolar. The customer returns the products to check and identify the error. In this case, the costs of returning the products to the company as well as the costs of returning to the customer are borne by PanSolar as long as the company offers a return method.

Return of defective products
In the event that the item is found to have a manufacturing defect, if this is confirmed by the authorized repairman who provides the warranty of good operation or in case PanSolar itself provides the warranty directly, the following shall apply:

• The warranty is provided for a limited period of time as stated in the detailed product specifications. After the end of this period or repair, the replacement of the products is possible with an additional charge after a new agreement with the customer.
• The return of the product to be replaced must be done together with all the documents that accompanied the product and its complete packaging. If it is a defect that was found later by the delivery and the packaging does not exist or also if the packaging of the product was received by the distributors during the delivery of the item, the packaging of the product is not required.
• The return of the products will be done either by personnel and means of transport of a transport company. In the case of return, the customer is charged with the shipping costs to PanSolar and PanSolar is charged with the shipping costs of the replaced or repaired product, if the product defect is proven.
• After returning the products, the defect reported by the customer is checked and then contacted to inform him about the results of the inspection.
• If the defect is found, the product will be repaired or replaced, otherwise the transaction will be canceled if the product cannot be repaired in a reasonable time and no other product with similar or better features or equivalent value can be found by PanSolar for replacement. . In case of cancellation of the transaction, the refund of the initial purchase is made in the same way as the initial payment of the customer to PanSolar.
• In particular, in the event of a credit card charge, PanSolar will be obliged to notify the issuing Bank of the cancellation of the transaction and the bank will then proceed with any transaction under the contract established with the customer without PanSolar's liability. . Following this information, PanSolar is not responsible for the timing and manner of execution of the dispute, which is regulated by the contract. In the case of cash payments, if the customer had chosen the option of "receipt from the store", it will be done by returning his money to him from any store of the PanSolar network. In case of payment by bank transfer, a reverse bank transfer will be made from PanSolar's accounts to the customer.
• In the event that the products are returned damaged or defective, the online store has the right to claim compensation from the customer, the amount of which will be determined by the status of the products and to proceed unilaterally and without any other in full or partial offsetting of this claim. against the customer.

Product returns, which are considered defective upon delivery (DOA)
The return of products that are considered defective during delivery (DOA) will be accepted within seven (7) calendar days from the delivery of these to the customer. At the same time, the product must not be damaged and must have all the original documents that accompanied the product and its complete packaging. In these cases, the same applies to Return of Defective Products.

Return of non-defective products - Right of unjustified withdrawal by the customer
The CUSTOMER has the right to withdraw from the purchase contract within a period of 14 calendar days from delivery (when it comes to products) and even when there are many products in the same order from the delivery of the latter and when there is an obligation to deliver products regularly intervals from the delivery of the first. Withdrawal is subject to the following conditions:

• This withdrawal is unjustified and without any charge and if the item has already been delivered, the customer must return the product exactly to the condition he received it, with all its accessories, accompanying forms and packaging in excellent condition. Return of the item is accepted, only if the buyer has first paid any amount charged by the company for sending the item to him and the shipping costs for the return of the item.
• The withdrawal statement is made in writing or electronically and PanSolar is required to send a confirmation of receipt of the withdrawal statement as soon as it arrives.
• Following the declaration of withdrawal, PanSolar is required to reimburse the price received within 14 days of receipt of the products. Shipping costs are not refundable.
• The refund to the customer will be made by the same means with which the initial collection was made. Specifically in the case of credit card charges as follows: in case the price has been paid to PanSolar by the Bank until the item is withdrawn and returned, PanSolar will be obliged to inform the Bank of the cancellation of the transaction and the bank will proceed with each an act provided for in the contract concluded with the customer. The company after this information bears no responsibility for the time and manner of execution of the dispute, which is regulated by the contract. In the case of cash payments, if the customer had chosen the option of "receipt from the store", it will be done by returning his money to him from the store where he received the product. In case of payment by bank transfer, the refund will also be made by bank transfer to the same customer account.
• The customer is responsible for compensating the company if it used anything other than that which is necessary for the determination of the nature, characteristics and operation of the goods in the period until the declaration of withdrawal. The determination of the nature, characteristics and operation of the goods should be done based on the information provided on the outer packaging of each product, as well as the additional information provided by the company and yet without opening the packaging of the products and putting in operation the good. The company is willing to inform the customer of any questions about the nature and operation of the products by providing additional information material electronically or otherwise. In case of opening the package or putting the products in operation, their value is automatically reduced as the product is characterized as used and the customer must compensate the company for the reduction of the value of the product. The reduction in value from the opening of the package and subsequently from the designation of the product as second-hand is examined on a case-by-case basis and determined by the company and is usually in the range of 30% -50%. PanSolar is entitled to agree with the customer its compensation still and by mutual offsetting.
• In case the withdrawal concerns the provision of services, the customer must pay an amount proportional to the ones provided until the withdrawal statement.
• In the event that the products are returned damaged or defective, the online store has the right to claim compensation from the customer, the amount of which will be determined by the status of the products and to proceed unilaterally and without any other in full or partial offsetting of this claim. against the customer.

If the above conditions are met, the address to which the products must be sent for return is:
PanSolar EE, ΒΙ.ΠΕ. Epirus 1 Kalochori PC 57009.

To avoid your own inconvenience, it is advisable to carefully check the condition of the products sold at the time of delivery of your order, in order to detect any obvious defects (eg broken goods, etc.). In case you find a defect, you must contact our offices after delivery, on the same day or the next working day, either by phone 2311 243270 or by fax to 2310 569003 or by e-mail info@pansolar.gr.
All parcels sent by PanSolar are inspected before shipping and sealed accordingly. In case of any errors, express your reservations in writing by e-mail, attaching a photo of the product in the condition in which you received it, and contact the head office within 24 hours of delivery.




 

PanSolar.gr serves customers from all over Greece.

All orders are shipped throughout Greece via Courier for small items, or through a transport company for larger goods.

Charging Price List
Goods shipped by shipping company, shipping costs depend on their volume and place of delivery. This is preceded by a telephone call for information on the cost.
The shipment of products by courier is charged with € 5.20 for the first 2 kg and € 1.5 for each additional kg.